Terms & Conditions

Conditions of Business

1. Introduction

  1. These terms and conditions - the terms - govern every contract made between a fish in sea for the supply of goods and services to any person, firm or company (- the client -).
  2. The terms prevail over any written terms and conditions of the client.
  3. Any variation to the terms must be agreed in writing by a director of a fish in sea.
  4. All contracts between a fish in sea and the client will be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
2. Price and payment
  1. The client will pay a fish in sea the fixed fee or current price list charge - whichever is agreed at the time of instruction.
  2. a fish in sea will invoice the client at 28 days if feedback is not received to progress the clients project.
  3. Invoices from a fish in sea to the client for supply of goods or services should be paid in full on receipt of invoice, by cheque.
  4. Invoices from a fish in sea to the client for a fish in seaplus services should be paid in full on receipt of invoice by Paypal - final files will NOT be released until PayPal confirm settlement.
  5. Paypal details are:
  6. Name: a fish in sea (Michael Mursell)
  7. Email: michael@afishinsea.co.uk
  8. Status: International - Verified
  9. If the client does not have a credit account with a fish in sea, goods or services must be paid for on collection/delivery of the completed job. Payment can be made by cheque or cash.
  10. a fish in sea reserves the right (without disclosing a reason) to demand payment for work on collection at any time.
  11. The client will pay a fish in sea any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).
3. Ordering
  1. Orders for work must be given in writing to a fish in sea by the client.
  2. Not withstanding clause 3.1, if a fish in sea accepts a verbal order from the client a fish in sea will not be held responsible for any mistakes (made by either party) arising from that verbal order.
  3. a fish in sea reserves the right to refuse to accept any order.
4. Quotations
  1. All quotations given by a fish in sea will be valid for 28 days from the date of quotation.
  2. If the clients final order changes from the original specification made for the quotation, a fish in sea reserves the right to vary the quotation.
5. Turnaround times
  1. Turnaround times which are quoted in the price list and web site are normal target times only and a fish in sea accepts no liability for failure to meet these times, but will use its best endeavours to do so.
6. Image sizes
  1. Some transparencies and/or negatives do not have the exact same proportions as certain paper sizes. If this is the case, the client must inform a fish in sea if they require the full image area or if image should be cropped to fill the desired print size. If no instructions are given a fish in sea will print the full frame.
7. Print finish
  1. Unless stated by the client, a fish in sea will decide, at its sole discretion, which print finish to use (either semi-matt or gloss).
8. ADSL data transmission
  1. a fish in sea will not accept responsibility for loss of earnings to the client for untransmissable ADSL data. It is solely the responsibility of the client to ensure the receiving end of the ADSL transmission has an active compatible computer. It is also the responsibility of the client to ensure the correct ADSL address is given to a fish in sea.
9. Colour balancing
  1. a fish in sea will, if requested by the client, scan images to a colour balance provided by the client by way of reference prints or polaroids.
  2. If no such request or reference material is provided by the client a fish in sea will scan and/or print images using its own judgement for colour balancing.
10. Uncollected work
  1. If any items of work including prints and original files belonging to a client are not collected after 12 months of the requested work being done, a fish in sea reserve the right to dispose of such material.

11. Copyright and moral rights

  1. a fish in sea claims no copyright in material submitted to us for the purposes of fulfilling the clients instruction.
  2. The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by a fish in sea.
  3. The client also warrants that no copyright or moral rights will be infringed by a fish in sea carrying out the requested work.
  4. The client agrees to indemnify a fish in sea against all losses, damages, claims or expenses which a fish in sea may incur by virtue of any breach of the above warranties.
12. Liability
  1. The client must contact a fish in sea concerning details of an invoice within 7 days of the date of the invoice.
  2. a fish in sea's liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with a fish in sea for whatever reason;-
  3. Will be limited to the replacement cost of the actual material and;
  4. a fish in sea will not be liable for the cost of reshooting or reprinting the material contained on the material and;
  5. a fish in sea will not be liable for any loss or damage to the client or any other party including loss of income and;
  6. It is the clients responsibility to insure against such loss and damage.
  7. a fish in sea will not be liable for failing to complete any contract between a fish in sea and the client due to circumstances beyond a fish in sea control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.

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...we have always received a very personal service of the highest quality and I would happily recommend your company...  

Mark Ralph
  
Meridian Financial Management

Their work was superb...I couldn't recommend them highly enough.  

Sarah Newton
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The Telegraph Media Group

a fish in sea are a solid, understanding and forward thinking design agency...  

Andrew Jackson - Managing Director  
Akimbo London

...we approached the designers at a fish in sea, and were extremely pleased with the high-quality solutions they provided.

..  

Terry Stephens - Business Systems Manager  

Interconnector (UK) Limited

They have been supportive and professional throughout and have gone out of their way to help make my business a success...  

Samantha Meazey - 
Managing Director  

Ocean Ice

a fish in sea have proven to be a reliable and creative partner for our visual needs...  

Chadwick Kinlay
 - Marketing Manager
  
Epsilon

...ideas presented by them will be superior, creative and on brief. I would happily recommend a fish in sea...  

Caitlin Williams
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EightyTwenty Insight

They are a great team and a company who always go the extra mile in providing service...  

Pat Graham  
Myriad Global Media

We have now forged such a great relationship that they are considered part of my team...so hands off!  

Jason Hirst
 - Managing Director  
Altien

My experience of working with a fish in sea to date has been very positive...  

Richard August
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Blue Sky Global Investments

They have been quick to respond to queries and always demonstrate great technical know-how, so a fish in sea gets the thumbs-up from Jungle Berry!  

Nicholas Watson - Partner  
Jungle Berry

...we were inspired by their enthusiasm and resonated with their creative vision...  

Caleb Packham
 - Presenter / Actor / Producer  
Conscious Living Films

a fish in sea are always very efficient, responsive (not to mention creative)...  

Charlie Garton Jones
 - Managing Director
  
Garton Jones Real Estate

The designers at a fish in sea are incredibly professional and they genuinely want to understand exactly what their client wants...critical for a new start up business.  



Dina Zaman
 - Managing Director
  
ISHQ


We are very happy with the work a fish in sea has done for us and gladly recommend them...  

Alan Wenden  
Business Data Quality

Your infinite patience with my never ending changes and your attention to detail were amazing...  



Dawn O'Hanrahan  

Judy Lane Consulting


Working with a fish in sea was great...My input was always valued and I got good, clear advice...  



Richard Dodds
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Working Finance

...they have a wealth of knowledge within the team and are able to see a project through to the final conclusion with excellent results...  

Sam Elliott  

Sam Elliott London

The a fish in sea team...outstanding! They have delivered high quality results every time...  

Camilla Robbins
 - Managing Director  

Balance Bodyworks

...a fish in sea is my first port of call...  

Alastair Graham
 - Managing Director
  
fivegramsofplastic

Customer service is second nature to them. I can certainly recommend a fish in sea as a part of your team, no matter what kind of design project you are looking for...  

Neil Sait
 - Partner
  
Vialuna UK

I have found them to be so professional and flexible...I would welcome working with them again...  

Shirley Goodgame
 - INPDC Business & Centre Manager
  
Royal Borough of Kensington & Chelsea

We are delighted with their work and can confidently recommend them...  

David Oliver
 - Partner
  
Oliver Smith & Partners